Frequently Asked Questions
If you can't find the answer you're looking for here, please feel free to contact us!
Can I pay for my unit over the phone?
What type of payments do you accept?
What is the minimum time that I can store for?
What kind of documentation do I need to rent a unit?
How long will it take to complete my transaction on move-in day?
What are your hours of operation?
Q:
What are your rates?
A: Our rates vary depending upon the size and type of storage.
Please call for the current rates that are available.
Q:
Should I make a reservation?
A: Availability changes on a daily basis. In order to make sure that
the space that you want is available when you need it, we recommend
that you make an advance reservation.
Q:
Do I need insurance?
A: Insurance is the tenant's sole responsibility. You may carry your
own insurance (check your homeowner's or renter's policy to see if
you are already covered) or apply for insurance coverage from a
company that specializes in self-storage insurance.
Q:
Can I use my own lock?
A: Each Unit comes with a personally coded combination lock so that you
are the only one with access to your unit.
Q:
Can I pay for my unit over the phone?
A: Yes, you can reserve and make payments over the phone via credit
card.
Q:
What types of payment do you accept?
A: We accept cash, check, Visa, MasterCard and American Express.
Q:
What is the minimum time that I can store for?
A: The minimum rental period is 1 month.
Q:
What kind of documentation do I need to rent a unit?
A: A valid drivers license or federal ID with picture is required to
lease a unit.
Q:
How long will it take to complete my transaction on move-in
day?
A: The entire move-in process should take less than 15
minutes. Please keep in mind that this time could vary depending on
whether there are other customers ahead of you when you arrive.
Mornings are usually the slowest period of the day while afternoons
are busier.
Q:
What are your hours of operation?
A: Please
check here for our office hours and gate hours.